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Inweb Acceptable Usage Policy
 

1. Introduction

You as a customer and Inweb as your service provider have legal and other responsibilities that must be adhered to.

This Acceptable Use Policy (AUP) sets out to define two things:

  1. the standards of conduct required of Inweb users when using any of the Inweb services; and
  2. technical and capacity usage guidelines set by Inweb to ensure that all users have access to a quality service.

Please check this AUP regularly on our web site www.inweb.co.uk for updates.

This policy is in addition to the Inweb Terms and Conditions and Master Agreement.

2. Unlawful or Unacceptable Activities

In using any of the Inweb services, you must abide by the law applicable to the UK and not commit or contribute to any offence being committed. This includes: publishing, distributing, circulating or otherwise propagating or knowingly receiving any material which may be deemed illegal, abusive, offensive, anti-social, racist, distressing, harmful or threatening.

  1. infringing the rights of others including privacy and copyright
  2. intentionally causing a reduction in performance or functionality of any computer or network facilities.
  3. please see the computer misuse act of 1990

3. Email

  1. You must not
    1. send emails of an anti-social nature that may cause distress, anxiety or harm to another person or that constitute a criminal offence
    2. send or knowingly receive emails that contain abusive, offensive or illegal content
    3. send emails that deliberately affect the performance or functionality of any computer or network facilities
    4. send unsolicited bulk mail or 'spam'
    5. subscribe anyone else to a mailing list without their authorisation
    6. attempt to conceal your identity or impersonate any individual or organisation
  2. Any emails that you have received, and that you have not downloaded, may be deleted from the Inweb servers 30 days after they have been received.
  3. Your email account should not be in excess of 30MB. Emails may be deleted should your email account exceed 30MB.

4. Web space

  1. Your web space must not contain:
    1. content that is illegal, defamatory of, abusive or harmful to others
    2. content that infringes third party intellectual property rights
    3. software to distribute spam, viruses, or programmes that cause harm to computers and networks.
  2. Your web space must not be capable of permitting you to
    1. impersonate; or
    2. pass yourself off as connected with; or
    3. utilise in any domain name a trade mark belonging to another individual or organisation.
  3. You may not run, or link to, a website where access is subject to a premium rate telephone charge
  4. If your website generates abnormally high traffic, Inweb may investigate and where any other term of this AUP appears to be being breached, take appropriate action.
  5. You are responsible for retaining copies of your own data - Inweb will not be responsible for the loss of any files or data although it does take backups regularly for disaster recovery
  6. Inweb may require that content and/or links be removed from your site should we consider them to be in breach of this AUP or the Terms and Conditions
  7. You must maintain an index page in the root directory of your web space
  8. If your space does not include an index file or you do not use it within a three-month period, we may deactivate your account and remove any files
  9. If you exceed your purchased quota of web space, you will be asked to remove excess files. Failure to so this will result in us charging for extra space.
  10. You can only run executable scripts written in Perl, PHP, or ASP
  11. On termination of your account with Inweb for any reason, Inweb will delete your site

5. Colocation

  1. Your server must not contain:
    1. content that is illegal, defamatory of, abusive or harmful to others
    2. content that infringes third party intellectual property rights
    3. software to distribute spam, viruses, or programmes that cause harm to computers and networks.
  2. Your web space must not be capable of permitting you to:
    1. impersonate; or
    2. pass yourself off as connected with; or
    3. utilise in any domain name a trade mark belonging to another individual or organisation.
  3. You may not run, or link to, a website where access is subject to a premium rate telephone charge
  4. If your website generates abnormally high traffic, Inweb may investigate and where any other term of this AUP appears to be being breached, take appropriate action.
  5. You are responsible for retaining copies of your own data - Inweb will not be responsible for the loss of any files or data
  6. Inweb may require that content and/or links be removed from your site should we consider them to be in breach of this AUP or the Terms and Conditions
  7. Inweb shall be allowed to take what action deemed necessary to avoid any detriment to its Network arising from the operation of the Customer Equipment.

6. Chat, Newsgroups and Forums

When using chat, newsgroups and forums:

  1. You must not:
    1. send messages of an anti-social nature that may cause distress, anxiety or harm to another person or constitute a criminal offence
    2. send messages that contain abusive, offensive or illegal content
    3. send messages that are inappropriate to the room topic
    4. send mass messages or mass invites
    5. post messages that infringe third party intellectual property rights or otherwise violate or infringe the rights of any third party
    6. attempt to impersonate any individual or organisation
    7. make an identical posting to more than ten forums (excessive cross-posting)
  2. You must not engage in unsolicited advertising in the chat rooms
  3. General Chat Room Guidelines:
    1. Do not type personal information into public channels
    2. Do not give your password to anyone
  4. General Newsgroup and Forum Guidelines:
    1. Do not hijack a thread by repeatedly adding postings designed to draw the readers' attention to separate forum, thread, site or issue
    2. Do not post unsolicited bulk postings or 'spam'

7. For all Applicable Inweb Services

  1. Do not disclose your username or password to anyone. You are responsible for the security of these
  2. Inweb may request that you change your username and / or password
  3. You must be at least 18 years old to be a Inweb customer. Sub-Users under this age must have permission from the account holder to access the Inweb service.
  4. Before using the Inweb service, you must obtain permission from the person who pays the phone bill.

8. Security and Licensing

  1. You are responsible for the set-up and security of your computer and any servers that may run on your PC
  2. Inweb suggests that you protect your PC with anti-virus software.
  3. The customer will be responsible for ensuring all software used to access Inweb services is covered by an up to date license agreement with the relevant software agreement.

9. General Abuse

  1. You must not run port-scanning software on the Inweb service.
  2. You must not attempt to gain unauthorised access to any computer system.
  3. You must not undertake any activity that has an adverse effect on the Inweb service or its users.

10. AUP Enforcement

Inweb reserve the right to suspend or terminate an account that has not adhered to the guidelines set out in this policy or to the Terms and Conditions. In some cases, accounts may be suspended or terminated without prior warning.